WHAT IS PERSONAL INFORMATION? “Personal Information” means information about an identifiable individual (such as a name, address, telephone number, and e-mail address, etc.). Information such as the name, title or business address or telephone number of an employee of an organization is not considered “Personal Information”.
WHAT DATA WE COLLECT AND HOW WE COLLECT IT When you fill out an online form, register as a newsletter subscriber, or contact us, we may ask for your name, address, postal code, e-mail address and phone number.
To better understand our audience to serve their needs, we use Google Analytics to track the numbers of visitors to our site. We do not collect any personal information or store IP addresses locally on our site. This information is only used to monitor the number of hits on our pages and location at the city level, therefore we cannot track or trace individual users or their physical addresses.
Cookies help the Site recall your specific information to ease your Site navigation, allowing you easier use of the features on the Site that you customized, among other things.
HOW WE USE YOUR PERSONAL INFORMATION Any Personal Information that you provide to RailGateway will be used for the purpose for which it was collected. If you are in the European Economic Area, you must be informed that your data is being transferred outside of the EU, to Canada. We will always inform you why we are collecting the Personal Information and if you are not comfortable with that use, please do not provide us with your information. Your Personal Information may also be used to contact you regarding other products and services that may be of interest to you. You may opt out of such future contact, meaning you can ask us to no longer send you e-mails or direct mail. Every direct mail piece or e-mail that we send you will detail how you may opt out of being contacted. RailGateway will delete Personal Information that is no longer required to perform the identified purposes.
YOUR RIGHTS Depending on the legal grounds for processing, you may:
· have your Personal Information updated and amended if it is incorrect, out of date or incomplete.
· restrict the level of processing or automated processing.
· know how long we keep your Personal Information.
· ask us to erase your Personal Information at any point and be forgotten.
· ask us to provide details of your Personal Information we hold.
· You can do this by emailing us at firstname.lastname@example.org. We will, of course, need to verify your identity before we can speak to you about the Personal Information or act on your instructions.
HOW LONG WE KEEP YOUR PERSONAL INFORMATION Your Personal Information will be retained for the period needed to interact with you, but no longer than 5 years subsequent or as required by law.
Blog and Collaboration Platform Comments: Your comments and information will be retained for the length of time the platform is published and active, or until you choose to delete such information.
RAILGATEWAY’S COMMITMENT TO DATA SECURITY Although RailGateway does not collect sensitive information, we do have physical measures, organizational measures, and technological measures in place to ensure protection of your Personal Information. Our security procedures are continually enhanced as new technology becomes available. RailGateway assumes no liability for interception, alteration or misuse of information transmitted over the Internet.
COLLECTION OF INFORMATION THAT IS NOT “IDENTIFIABLE” We may collect additional demographic information which will never be connected to any Personal Information you may provide. We do this to provide the highest quality of services to our clients. This data is collected in the aggregate to provide research information and trending models. For instance, we may collect just your postal code.
22 Dairy Lane,
Huntsville ON P1H 1T4