FAQ

Is there a fee to use this service?

Absolutely not!  No time commitment.  No hidden fees.  Pay as you go for all your intermodal transportation needs!  

How do I set up an account?

Creating an intermodal rail account is super simple, you simply fill in a credit application agreeing to our net 15-day terms, and once approved voila, start shipping!

Which rail companies do you have discounts with?

RailGateway works directly with both CN Rail and CP Rail for domestic intermodal service.

What kind of shipments can I book using this service?

RailGateway offers full load 53′ and 40′ intermodal transportation service across Canada coast to coast. We can pick up from any dock/port going to any dock for all railroad freight.

What if I already have an account with one of these carriers?

No worries! We have strategic partnerships with each intermodal transportation rail company in Canada and always ensure no conflict of interest.

Is there a minimum shipping requirement to get these low rates?

Nope! We support small, medium, and large businesses. No matter what size of organization you are in, we will always guarantee the lowest price for all your intermodal transportation rail needs.

What payment methods do you accept?

RailGateway accepts EFT and Credit Card payments for your intermodal transportation needs.

Are there cut off times for submitting orders?

Intermodal transportation cut-off times are 2 pm the previous workday, ie. 2 pm Monday for Tuesday pick up.

Do you offer “drop” trailers?

Yes!  Depending upon location, most city centers offer a 24-hour drop at origin and destination free of charge for intermodal transportation.  Please confirm when booking.

How do I track my shipment?

You will receive a daily status report that displays every detail of your intermodal transportation shipment from pick up and delivery locations, appointments, container #’s, drops,  where your container is in transit.  Track all of your railroad freight in one simple spot!

More Questions?

Feel free to reach out and talk to our team!
We are here to answer any questions you have.